Term of use

Last updated: April 19, 2026

These Terms of Service govern your use of emblemedgeuniforms.store and any purchase made through it. By accessing our Site or placing an order, you agree to these terms.

The Site is operated by Spider Thread Studio LLC, doing business as Emblem Edge Uniforms ("Emblem Edge Uniforms," "we," "us," or "our"), a company registered in the State of Florida.

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1. PRODUCTS AND ORDERS

Emblem Edge Uniforms specializes in custom embroidered scrubs and uniforms for vocational healthcare schools and training programs. All products are made to order and customized with your school's logo, colors, and specifications.

By submitting a quote request or placing an order, you confirm that:
- The information you provide (logo files, sizes, colors, delivery address) is accurate
- You are authorized to place orders on behalf of your school or organization
- You have reviewed and approved the embroidery proof before production begins

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2. CUSTOM ORDERS AND FINAL SALE POLICY

Because all products are custom-made to your specifications, all sales are final once production has begun. We do not accept returns or exchanges on custom embroidered items except in cases of manufacturing defects or errors on our part.

If you receive a defective or incorrect item, contact us within 7 days of delivery at info@emblemedgeuniforms.store with photos of the issue. We will replace defective items at no additional cost.

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3. PRICING AND PAYMENT

Prices are listed in U.S. dollars. For bulk school orders, pricing is provided via custom quote based on quantity, style, and embroidery requirements. Quoted prices are valid for 30 days from the date of the quote.

We reserve the right to update retail prices at any time. Price changes do not affect orders already confirmed.

Payment is due as specified in your order confirmation. For large institutional orders, payment terms may be arranged in advance.

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4. PRODUCTION AND DELIVERY TIMELINES

Standard production time is 2 to 3 weeks from order confirmation and embroidery proof approval. Orders requiring special colors or large quantities may require up to 8 weeks.

We ship via UPS and USPS. Free shipping is available on orders of $50 or more within the continental United States. Tracking information will be provided within 24 hours of shipment.

Emblem Edge Uniforms is not responsible for delays caused by shipping carriers. If a package is lost or damaged in transit, we will file a claim with the carrier on your behalf. Resolution may take up to 21 business days.

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5. EMBROIDERY APPROVAL

Before production begins, we will send you a digital proof of the embroidery design for your approval. Production will not start until written approval is received. By approving the proof, you confirm that the design, text, colors, and placement are correct.

We are not responsible for errors in the final product that were present in an approved proof.

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6. INTELLECTUAL PROPERTY

By submitting your school's logo or artwork, you confirm that you have the right to use and reproduce that artwork and that it does not infringe on any third-party rights. You grant Emblem Edge Uniforms a limited license to use your logo solely for the purpose of fulfilling your order.

Emblem Edge Uniforms may feature completed orders in its portfolio or marketing materials (website, social media) unless you request otherwise in writing.

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7. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Emblem Edge Uniforms and Spider Thread Studio LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability for any claim shall not exceed the amount paid for the order in question.

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8. GOVERNING LAW

These Terms of Service are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Orange County, Florida.

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9. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated terms.

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Spider Thread Studio LLC, doing business as Emblem Edge Uniforms
Orlando, FL 32828
Email: info@emblemedgeuniforms.store
Phone: (407) 917-1574