Refund policy

Return Policy for Personalized Orders

At Spider Thread Studio LLC, we take pride in creating custom, personalized products made specifically for each of our customers. Due to the unique nature of these items, all personalized orders are final and non-returnable.

• No Returns or Exchanges: Once an order for a personalized product is placed, it cannot be returned or exchanged.
• Order Accuracy: Please ensure that all customization details (e.g., spelling, colors, sizes, and other specifications) are correct before finalizing your order. We are not responsible for errors made during the order process. If you'd like to make any changes to your order after it has been placed, please contact us at info@spiderthreadstudio.store. If the order has not yet been processed, we will do our best to accommodate the requested changes.